Terms of Service

By creating an account, clicking "I agree," accessing, or using Evident (the "Service"), you affirmatively accept and agree to be bound by these Terms, our Privacy Policy, and our Disclaimers, each incorporated by reference. If you do not agree, you must not access or use the Service.

You represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.

Evident provides software tools that use artificial intelligence to help users organize records, identify potential supporting evidence, build timelines, generate informational reports, and draft documents relating to VA disability claims, insurance appeals, disability claims, workers' compensation claims, and other documentation-heavy processes. The Service is an informational and organizational tool only.

Evident is not a law firm and is not a substitute for professional advice. You acknowledge and agree that Evident:

• Is not a law firm and does not provide legal advice or legal services;
• Does not provide medical advice, diagnosis, or treatment;
• Does not provide insurance advice, representation, or adjusting services;
• Is not VA-accredited and does not provide accredited representation before the U.S. Department of Veterans Affairs;
• Does not create an attorney-client relationship;
• Does not create a doctor-patient relationship;
• Does not guarantee any outcome, rating, approval, award, or result of any kind.

For advice about your specific situation, consult a licensed attorney, an accredited Veterans Service Organization (VSO), a VA-accredited attorney or agent, a licensed medical professional, or another qualified professional.

The Service relies on AI models. By using it, you acknowledge and agree that:

• AI-generated outputs may be incomplete, inaccurate, or contain errors ('hallucinations');
• All AI findings, summaries, classifications, and drafts are informational only and must be independently reviewed and verified before any use;
• AI outputs are not professional advice and should not be relied upon as such;
• You remain solely responsible for all decisions, filings, submissions, and communications you make, including any reliance on Service outputs;
• You are responsible for confirming the accuracy of any document, statement, or report before submitting it to any agency, insurer, court, or third party.

• You are responsible for the accuracy, legality, and completeness of all content you upload.
• You represent that you have the right to upload and process any records you submit, including any records about other people.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
• You agree to provide accurate registration information and to keep it current.
• You are responsible for independently reviewing and verifying all outputs before relying on or submitting them.

You agree not to, and not to permit any third party to:

• Use the Service for any unlawful, fraudulent, or deceptive purpose;
• Upload content you do not have the right to upload, or that infringes the rights of others;
• Attempt to gain unauthorized access to the Service, other accounts, or our systems;
• Reverse engineer, decompile, scrape, or build a competing product from the Service;
• Introduce malware, disrupt, or overload the Service or its infrastructure;
• Misrepresent Service outputs as professional, legal, or medical advice to others;
• Use the Service to provide unauthorized legal, medical, or VA-accredited representation to third parties.

We may offer features identified as "beta," "preview," or "experimental." These features are provided "as is," may be unstable or change without notice, may produce less reliable outputs, and may be modified or discontinued at any time. Your use of beta features is at your sole risk.

The Service, including its software, models, design, text, and branding, is owned by LeftSock Labs and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal or internal business use, subject to these Terms.

You retain ownership of the records and content you upload ("User Content"). You grant us a limited license to host, process, and analyze your User Content solely to provide and improve the Service to you, as described in our Privacy Policy. You may not use Evident's name, logos, or marks without our prior written consent.

We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. We may impose limits on certain features or restrict access without liability. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

Paid plans are billed in advance on a recurring basis through our payment processor. Except where required by law, fees are non-refundable. You may cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing prospectively with notice.

You may stop using the Service and request account deletion at any time. We may suspend or terminate your account immediately, with or without notice, if we believe you have violated these Terms, created risk or legal exposure for us, or for any other lawful reason. Upon termination, your license to use the Service ends. Sections that by their nature should survive termination will survive.

You acknowledge that claims, appeals, and similar processes are inherently uncertain and that outcomes depend on many factors outside our control. You voluntarily assume all risks associated with your use of the Service and any reliance on its outputs, and you accept full responsibility for verifying outputs with qualified professionals.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUTPUTS ARE ACCURATE, COMPLETE, OR RELIABLE, OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEFTSOCK LABS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, CLAIMS, BENEFITS, OR OUTCOMES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify, defend, and hold harmless LeftSock Labs and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms or applicable law; or (d) your reliance on, or submission of, any Service output.

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, governmental action, internet or utility failures, third-party service or AI-provider outages, cyberattacks, or pandemics.

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. To the fullest extent permitted by law, you and LeftSock Labs agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court.

YOU AND LEFTSOCK LABS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. Where this waiver or arbitration agreement is not permitted by law, it will not apply, and disputes will proceed in the courts identified below. You may opt out of arbitration within 30 days of first accepting these Terms by sending written notice to legal@evidentclaimsai.com.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. To the extent any dispute is not subject to arbitration, you agree to the exclusive jurisdiction and venue of the state and federal courts located in the State of Delaware.

We may update these Terms from time to time. Material changes will be communicated by posting the updated Terms with a new effective date and, where appropriate, by additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them. These Terms are the entire agreement between you and LeftSock Labs regarding the Service.

Questions about these Terms? Contact us at legal@evidentclaimsai.com.